This Cookie Policy explains how ZAROZ ("we", "us", or "our") uses cookies and similar technologies when you visit our website, browse our products, create an account, make a purchase, or otherwise interact with our online store and related services (collectively, the "Services"). Our store is powered by Shopify, which helps us provide a secure and reliable shopping experience.

This policy explains what cookies are, why they are used, the different categories of cookies that may be placed on your device, and the choices available to you for managing your cookie preferences.

What Are Cookies?

Cookies are small text files stored on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They help websites recognize your browser, remember your preferences, improve website functionality, and provide information about how visitors use a website.

Cookies can be either temporary (session cookies) or remain on your device for a longer period (persistent cookies). Some cookies are placed directly by ZAROZ, while others are placed by trusted third-party service providers that help us operate our online store.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled in our systems. They enable core website functionality such as:

  • Shopping cart functionality
  • Secure checkout and payment processing
  • Customer account authentication
  • Website security and fraud prevention
  • Session management

Without these cookies, certain parts of our website may not function correctly.

Performance & Analytics Cookies

Performance cookies help us understand how visitors interact with our website by collecting anonymous statistical information. These cookies allow us to improve website performance, navigation, and overall customer experience.

Information collected may include:

  • Pages viewed
  • Time spent on pages
  • Navigation paths
  • Device and browser information
  • Error reports
  • Website performance metrics

Functional Cookies

Functional cookies remember choices you make while browsing our website to provide a more personalized shopping experience.

  • Preferred language
  • Selected currency
  • Region preferences
  • Saved shopping cart
  • User login status
  • Website customization preferences

Advertising & Marketing Cookies

Advertising cookies help us display more relevant advertisements based on your browsing behavior. These cookies may also measure the effectiveness of our advertising campaigns across different platforms.

Marketing cookies may be provided by trusted advertising partners including Shopify, Google, Meta (Facebook & Instagram), TikTok, Pinterest, and other advertising networks.

Other Tracking Technologies

In addition to cookies, we may use similar technologies to improve our Services, including:

  • Web Beacons: Small graphic files used to understand website activity and email engagement.
  • Pixels: Technologies that help measure advertising performance and conversions.
  • Local Storage: Browser-based storage that improves website speed and user experience.
  • Session Storage: Temporary browser storage used while you browse our website.

Why We Use Cookies

Cookies help us provide a secure, efficient, and personalized shopping experience. We use cookies for several purposes, including:

  • Operating our Shopify-powered online store.
  • Remembering items added to your shopping cart.
  • Processing secure checkout and payment transactions.
  • Recognizing returning visitors.
  • Remembering your account preferences.
  • Improving website speed and functionality.
  • Understanding customer behavior through analytics.
  • Protecting against fraud and unauthorized activity.
  • Displaying relevant advertisements.
  • Measuring marketing campaign performance.

Third-Party Cookies

Some cookies are placed by trusted third-party providers whose services are integrated into our website. These providers may collect information according to their own privacy policies.

Third-party services may include:

  • Shopify
  • Google Analytics
  • Google Ads
  • Meta Pixel
  • PayPal
  • Stripe
  • Shop Pay
  • Live Chat Providers
  • Email Marketing Platforms

Managing Your Cookie Preferences

Most web browsers automatically accept cookies. However, you can choose to disable or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website and limit your shopping experience.

You may manage cookies through your browser's privacy or security settings. Instructions for managing cookies are available within the help section of your browser.

Cookie Retention

Some cookies remain active only while you browse our website and are deleted when your browser closes. Other cookies remain on your device for a longer period to recognize returning visitors and remember your preferences across future visits.

International Visitors

If you access our website from outside the country where our business operates, your information may be transferred to and processed in countries where our service providers operate. By continuing to use our Services, you acknowledge that cookies and related technologies may be used in accordance with this Cookie Policy.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any updates will be published on this page with the revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions regarding this Cookie Policy, our use of cookies, or your privacy rights, please contact the ZAROZ customer support team. We will be happy to assist you with any questions regarding your personal information or cookie preferences.